When the Registry Editor opens, navigate to the following location: HKEY_CURRENT_USER/Software/Microsoft / Avalon.Graphicsįind DisableHWAcceleration on the right pane. Press Windows + R key to open Run command. Refer the article to Create a system restore point. Collaboard is available as a cloud and on-premises solution. Collaboard is an app from Switzerland with an extremely high data security level. With Collaboard, online meetings become more productive, creative, interactive, and fun. Then, you can restore the registry if a problem occurs.įollow the steps to take backup of registry. Collaboard is an online whiteboard solution for real-time collaboration. For added protection, back up the registry before you modify it.
Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly.
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Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry.
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Then download and install the latest version of the driver again from Manufacturer website. Right click on the driver and select “Uninstall”Ĭheck the box beside “Delete the driver software for this device” Press Windows + X key and select Device Manager from the context menu. We would recommend you to create a restore point before you proceed with the steps, refer the article to Create a system restore point. Let us try few steps and check if you still face the bluescreen.
When you say “I cannot do anything but to shut down” what do you shutdown, PC/Whiteboard app/meeting app?ĭid you try sharing Microsoft Whiteboard Online version via browser and not the app? What is the make and model of the PC/motherboard? What is the Version and Build of Windows 10 installed? (Type winver in Windows search/Run command) In order to get clarity and to assist you accordingly, please reply with the answers to the questions below: Seems that Microsoft Whiteboard app is crashing on your PC. Thank you for writing to Microsoft Community Forums.
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